These terms govern the use of the hackü Assistant, including the feature that connects Google Drive. By using the service, the contracting company and its users accept them.
01What the service is
The hackü Assistant is a conversational agent that answers a company's questions using the documents and sources that company connects. The Google Drive connection lets the Assistant read documents stored in the folders the customer chooses.
02Who may connect Google Drive
Only someone with administrator permissions on their company's hackü account who also has legitimate access to the Drive files being connected. By connecting a folder, the customer represents that they are authorized to share that content with hackü and to have it used to answer questions within their organization.
03What access is granted
Access is read-only and limited to the folders and documents the customer selects. hackü does not edit, delete, move, create or share files in the customer's Drive. What data is processed and how it is deleted is set out in the Assistant's privacy policy.
04Responsibility for content
The content of connected documents belongs to the customer and remains theirs. The customer is responsible for deciding which folders to connect. Anything connected may be quoted by the Assistant in an answer to any person in their organization who is allowed to talk to it, so folders holding information that should not circulate internally must not be connected.
05Limits of the service
- The Assistant can read text documents, PDFs and spreadsheets. Video, audio, images and archives are left out, and the dashboard says so.
- There are per-file size limits. A document above them is not ingested, and that is reported on screen.
- In automatic update mode, the Assistant re-reads a document when it changes in Drive. In one-time copy mode, it keeps the version from the moment of connection.
06Nature of the answers
The Assistant generates answers with language models and can be wrong or cite an outdated document. Answers are an aid, not professional advice nor a decision of the company. For legal, medical, financial or compliance matters, verify against the original source.
07Availability
The service depends on third-party providers, among them Google and OpenAI. An outage in those services can affect document reading or answers. hackü makes reasonable efforts to keep the service available, without guaranteeing uninterrupted operation.
08Termination
The customer may disconnect Google Drive at any time from the dashboard, or revoke access from their Google account. When they do, hackü deletes the copies of the connected documents as described in the privacy policy. The customer's original files are not modified.
09Changes
hackü may update these terms. Material changes will be communicated to the contracting company, and the date above will reflect the latest version.